An experimental live translation display introduced by Japan Airlines at Haneda Airport on Tuesday will be used to better communicate with foreigners and deaf people.
17:21 JST, July 3, 2024
Japan Airlines and Toppan Holdings Inc. on Tuesday introduced an experimental display at a service counter at Haneda Airport that features live translations.
When passengers and airport staff speak, the display shows a translation in one of 13 languages, including English and Chinese. This appears on a transparent display, so speakers can still see each other’s faces.
The experiment runs until July 8.
With the rapid growth of foreign visitors, airports in Japan are increasingly offering foreign language services. The companies plan to test the translation screen at Osaka International Airport in late August to determine the screen’s effectiveness and potential problems before it is potentially used on a large scale.
